Privacy Policy
Last Updated: November 29, 2025
At Nexseras, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, mailing address
- Financial Information: Debt amounts, creditor information, income details, employment information
- Communication Data: Records of your communications with us, including calls, emails, and chat messages
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our debt relief services
- Communicate with you about your account and our services
- Negotiate with creditors on your behalf
- Process payments and settlements
- Send you important updates, newsletters, and marketing communications (with your consent)
- Comply with legal obligations and protect against fraud
- Analyze and improve our website and services
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party companies that help us provide our services (e.g., payment processors, customer support tools)
- Creditors: We share necessary information with your creditors to negotiate settlements on your behalf
- Legal Authorities: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured, machine-readable format
To exercise these rights, please contact us at admin@nexseras.com or call (561) 705-7709.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Nexseras
Email: admin@nexseras.com
Phone: (561) 705-7709